Payment Methods

At Nuvlight, we want checkout to be simple, secure, and easy to understand. Below you’ll find the payment methods we currently accept and how billing is handled on our website.

1. Accepted Payment Methods

We currently accept the following payment options:

Credit & Debit Cards

We accept major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club.

PayPal

You can pay securely through PayPal. Depending on PayPal’s checkout options in your region, you may also be able to pay by card through PayPal.

Express Checkout

Supported options may include Apple Pay, Google Pay, and Shop Pay, depending on your device, browser, location, and checkout availability.

2. Payment Security

We take payment security seriously. Payments on nuvlight.com are processed through secure checkout systems and trusted payment providers.

Your payment information is encrypted during checkout. Nuvlight does not store your full credit card number or full payment details on our servers.

For your security, payment approval is handled by your card issuer, PayPal, or the selected payment provider.

Security reminder: Please do not send full credit card numbers or sensitive payment details by email.

3. Billing Information

Please make sure your billing information is accurate before completing your order.

Your billing address should match the information associated with your payment method. If the billing information does not match, your payment may be declined or delayed by your bank or payment provider.

Billing Descriptor:

Charges on your bank or credit card statement may appear under our company name:

XIVO LIGHTING TECH LIMITED

4. Currency

All prices on nuvlight.com are listed and charged in U.S. Dollars (USD), unless otherwise stated at checkout.

If your payment method is issued outside the United States, your bank or payment provider may apply currency conversion fees or international transaction fees.

These fees are charged by your bank or payment provider, not by Nuvlight.

5. Sales Tax

Applicable sales tax may be calculated and displayed at checkout based on your shipping address and local tax requirements.

The final order total, including any applicable taxes, will be shown before you complete payment.

6. Payment Authorization

Your order will only be processed after payment has been successfully authorized.

If your payment is declined, please check your card details, billing address, available balance, or contact your bank or payment provider for more information.

7. Payment Issues

If you experience a payment issue during checkout, please contact us and include a brief description of the problem.

For security reasons, please do not include full credit card numbers, card security codes, or sensitive payment details in your email.

Contact Us

For payment or billing questions, please contact us:

Email: service@nuvlight.com

Company Name:
XIVO LIGHTING TECH LIMITED

Company Address:
Unit D07, 8/F, Kai Tak Factory Building Phase II,
99 King Fuk Street, San Po Kong,
Hong Kong 999077